How do you feel we performed on the inspection that we recently completed for you?
James (and Tony and Susan), Thank you for making this inspection experience pleasantly memorable. Scheduling with Susan went smoothly and she made arrangements for a timely inspection with the inspector of my choice (James). Susan provides a very positive introduction to your company. James and Tony were punctual and arrived seven minutes before the scheduled appointment time (9 A.M.). They arrived with all the necessary documents to be signed, completely filled out and tabbed for proper and convenient signing. They greeted the present owners and explained the extent and duration of the upcoming inspection. They then proceeded to conduct a most thorough and comprehensive inspection, documenting everything with pictures and written clarifying details. James provided an excellent summary briefing at the conclusion of the inspection. I reviewed the timely (same day) final written report in detail and was exceptionally pleased with the many positive features of that report. It was complete, detailed, and covered every system, room, and feature of the interior and exterior of the property. All aspects of this property inspection, from scheduling to final report, were handled in a most positive and professional manner. I would recommend your company without reservation. As a point of reference, I would like you to know that I am familiar with many types of inspection and the need for accurate and comprehensive reports of inspection; I served with the Office of the Inspector General, Air Force Material Command, United States Air Force for six years. I conducted many types of inspections at many locations throughout the U.S. I can recognize excellent inspections and excellent inspectors when I observe them. You are congratulated for having both in your company. And, thanks to James for the courtesy and special consideration extended to the present home owners. Sincerely, William and Sharon, Buyers