How do you feel we performed on the inspection that we recently completed for you?
Dear Jim & Susan, I just want to express my appreciation to you both for supporting my business via doing the excellent job you do for my clients. You are always accessible. You say what you do and do what you say! You are with a very professional approach, on-time for appointments, always do a very thorough job, very knowledable concerning codes, safety, recall and "grandfathered" issues, as well as always with good recommendations for corrective actions. Your communications are timely, personable and understandable and your reports & documentation always thorough and informative. The two of you make an excellent team with Jim working in the field while Susan takes care of the phone and office. I look forward to an excellent continuing relationship with you!